Recently Robert Trigaux of the St. Pete Times wrote a piece in his column about our two Bay Area, largely failing retail concepts. The article points out some of the issues and problems that beset both the downtown St. Petersburg and downtown Tampa projects. In my role as a commercial real estate market analyst and consultant, I know that it is of paramount importance to identify exactly what the product (project) is. How does it function? Who does it compete against? What makes a good urban retail concept? These two urban retail developments represent a specialty niche in the retail world in terms of identifying the answers to the questions above. In my work I am typically employed as a consultant to answer these questions by providing insightful market analysis using a fundamental market analysis approach, employing six sequential steps.
The first step as noted above is to properly identify the type of product or project that is being studied. The reason for this is that each of the successive steps depends upon a proper detailed analysis to understand how the project can compete effectively with the various types of competition in the marketplace. For instance, a neighborhood shopping center is usually identified as a grocery store anchored shopping center with less than 100,000 ft., and with a likely competitive market area of 5 to 10 minutes driving time. Neighborhood shopping center sizes have increased over time and in some cases decreased depending upon the customer profile and location. This retail use has relatively specific criteria including a residential base with good linkages to working and shopping points. The likely customer profile cuts across demographic statistics as the service provided is convenience shopping. The consumer expects the store to be modern, attractive and in the case of a Publix grocery store a recognizable brand. Obviously parking, access, distance and signage are all important in this highly competitive segment of the retail market.
In attempting to define the category of retail that describes both Baywalk and Channelside requires first an understanding of what it is not. The term of art often employed for this type of retail property is Festival Marketplace. Good examples would be the Inner Harbor area of Baltimore and the widely known Faneuil Hall in Boston. Faneuil Hall can generally be considered an example of a successful retail concept but many others have attempted to duplicate the magic formula that makes this concept work effectively. Obviously the products and services provided by a festival marketplace are different from the neighborhood shopping center. As noted the neighborhood shopping center is built around the idea of convenience shopping. The festival marketplace just like malls is more clearly a destination shopping experience but differs in the customer profile, expanded market area and often has unique stores, goods and services. Interestingly enough suburban mall properties have demonstrated ever-growing vacancy as old shopping habits make way for new ideas. We have seen the development of so-called power centers and big-box retailers which are a permutation of other retail types but nevertheless still destination shopping. The collective attraction of these power centers acts like a magnet in providing a number of popular store brands. There was a time when the mall, and every small to medium town seem to have a mall, had an effective market area of 15 to 25 miles appealing to a consumer population within 20 to 45 minutes driving time from the location. The proliferation of malls occurred at the same time the new power center, big-box and fashion retailers emerged. Too many malls, too much competition and a difficult re-positioning problem. The festival marketplace does not and cannot compete with the more conventional retail types. To be sure there is a crossover of goods and services between all of the retail concepts although Baywalk and Channelside, to be successful, must have both the proper tenant mix providing unique consumer goods, and of course finding that proper tenant mix is the key question and problem. A retail truth is that shopping centers don’t create new demand (depending on the type), they drain it from other competitive shopping centers.
There are models for study that can help to develop the unique characteristics of the festival marketplace to fit a particular niche in the retail world. Once these characteristics have been identified the problem evolves to the task of identifying the competitive market area as well as location and nature of the competition. So often, especially in “boomtime” real estate markets the details of proper market research, planning and construction design become less important than the availability of financing. Considering the present state in which these two projects find themselves it is way past the proper study stage. Now the problem becomes how and can the property be repositioned and find perhaps for the first time, it’s target market. Self-help guru Tony Robbins often says in picturing and designing your personal success, study someone who has been successful. It may not be possible or necessary to exactly emulate that ideal concept even if certain design and marketing considerations cannot be fully achieved. On the other end of the spectrum there are a number of similar stories to the Baywalk saga where the local community provided the impetus and in some cases guaranteed the financing even when there was clearly not a properly defined target market, or properly designed concept. At that point as in the case of Baywalk in particular the years following the groundbreaking have become an exercise in figuring out why it didn’t work. I’m not saying I know the exact correct answer, off the top of my head, but I know how to find it by using the proper market analysis steps we have described in this article. No one has an easy answer without help. The broker who lists and markets the whole property or provides leasing services does does not know, nor does anyone else. Not the banker, not the broker, not city, and to some extent not the developer without good market intelligence. There is no question that the difficulty of finding their footing was (and is) exacerbated by the difficulties virtually all retail venues have experienced.
Mr. Trigaux laid out the proper identification of reasons why both projects lost their way. Market analysis might well reveal that the location and design are not compatible with the available target market. Instead of continuing to pound Square pegs into round holes by simply selling the property were continuing with the same policing efforts which yielded no lasting effects, except for the reputation for failure. Yes, there can be a stigma associated with properties but in most cases this can be overcome by thoughtful consideration of an adaptive reuse, in other words a newer and better highest and best use. By now there are countless examples of the iconic line from Field of dreams, “if you build it they will come”.
As noted by Mr. Trigaux, Channelside in Tampa has some location advantages including a waterside site, accessibility from cruise ships docking nearby as well as frequent sellout crowds at the St. Pete Times forum. A successful Festival marketplace seems to depend on walk-up customers or at least adequate nearby parking that is safe and easily accessible. An excellent example, or one reasonably close, is the Bayside project in downtown Miami adjacent to the cruise ship docks. Clearly the Miami area exhibits a largely different demographic than Baywalk or Channelside, including both foreign visitors from Europe and Latin America as well as thousands of cruise ship passengers departing and arriving at the nearby docks. The merchants at Bayside are largely providing consumable goods and services given the nature of the transient demographic. To a lesser extent Channelside has some of the same influences but they are less fully developed than Miami. Baywalk lacks a waterfront location, the influence of cruise ships for the daily and nightly influx of visitors or local patrons drawn to the area by the nature of the project. It has been pointed out in the St. Pete Times article that the restaurant world is well represented by excellent venues located along Beach Dr. while the retail is scattered along Beach drive in a less cohesive fashion then Bay Walk could provide. Here’s what we know, retail operations are like a magnet, they draw to them the customers who are attracted to the services and goods provided. All of the items briefly discussed here represent study goals with an understanding that there are no immediate answers without hard work and research.

Published by admin on May 23rd, 2007 in Real Estate with No Comments